From: we are family
To: a little helper desk
Subject: family way

I have recently been researching my family tree and I think that I might be related to Stefano Gabanna (sic). This is the only email address I could find but I’d love his contact details and to get in touch with him very urgently.

Thank-you,

From: better things to do
To: we are family
Subject: family way

Dear Ms Gabanna,

Unfortunately we are unable to pass on Mr. Gabbana’s personal details for security reasons, however if it is a Mr. S. Gabanna you are looking for we found one residing in Switzerland. Do let us know.

Best of luck with your search,

Dolce & Gabbana

From: cheap and cheerful
To: a little helper desk
Subject: sunny

Hello,

I recently bought a pair of optical frames through the internet for 1.75 Euros. When I received them the arm broke off (when I was in the road). I think they may be imitation and I would like to ask you to be more careful in stopping fakes – its very serius business (sic).

Very upset,

From: better things todo
To: cheap and cheerful
Subject: sunny

Dear Concerned,

We’re sorry to hear about your bad luck but in our experience style tends to cost a little more that 1.75 Euros.

Salutations,

Dolce & Gabbana

From: kleptomania
To: someone
Subject: …

I would like to ask if you can send me some miniatures of your perfume please. I live in a small town and collect them but I CAN’T EVER find any in this town as we only have one drugstore. I would be grateful if you could send a selection to the address below.

Thanks,

From: better things to do
To: kleptomania
Subject: …

Dear collector,

Unfortunately we are unable to send you a selection of miniatures but if we may, we’d like to suggest a short trip to a larger town or city as being beneficial both to your miniatures collection and to your long-term health.

Thinking of you,

Dolce & Gabbana